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Product Warranty Policy

Great Bend Industries warrants its products to be free from defects in material and workmanship for 1 year from date of shipment and will repair or replace, at Great Bend’s discretion, free of charge, any product or part proven to be defective in material and/or workmanship. Normal in-service wear of internal components such as seals and wear-rings is not covered by this warranty.

Authorization for return must be obtained and such return must be shipped freight prepaid and include a complete explanation of the defect and circumstances of the incident. Defective parts must be returned to the plant of origin within 30 days of authorization date. Should the claimed product be found not to be defective, re-test and review charges would be imposed prior to return of the claimed product to the customer. Valid claims will receive freight reimbursement from and back to the point of origin.

This warranty becomes null and void when the product is disassembled, welded upon, or in any way materially altered without prior approval by Great Bend.

Great Bend shall not be held responsible or liable for loss of time, cost, labor material, loss of profits, direct or indirect damages caused by defective products, whether due to rights arising under purchase order, contract of sale or independently thereof, and whether or not such claim is based on contract, tort, or warranty.

This express warranty is the sole warranty of Great Bend as defined under terms of sale as stipulated by Great Bend.

Products manufactured or sold by Great Bend are not warranted expressly or by implication for merchantability or fitness or for any measure of service or suitability for a specific purpose notwithstanding any disclosure to Great Bend for the use to which the product is to be put. This express warranty is the sole waranty of Great Bend there are no warranties, which extend beyond the warranty herein expressly set forth. The sale of products of Great Bend under any other warranty or guarantee, express or implied, is not authorized.

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Great Bend Industries
8701 6th Street
Great Bend, KS 67530

Phone: (620) 792-4368
Fax: (620) 792-3935